Financial and Practice Policy Agreement

ONE Nutrition is in-network with many major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, and others. We will submit claims on your behalf.

You are responsible for providing accurate and complete insurance information at intake. Any claim denials resulting from inaccurate information provided by you may result in full charges being billed to you directly.

You are responsible for any portion of fees not covered by your insurance, including but not limited to copays, coinsurance, deductibles, and services not covered by your plan.

We will make reasonable efforts to verify your benefits prior to your first appointment. Insurance verification is not a guarantee of coverage or payment.

For clients without insurance or choosing to pay out-of-pocket, self-pay rates are available. Please contact us at info@optimalnutritionexperts.com for current rates.

Payment is due at the time of service.

If you are a Medicare beneficiary, and if we believe Medicare may not cover a specific service, we are required to provide you with an Advance Beneficiary Notice prior to that service.

You will receive and sign a separate Advance Beneficiary Notice in your client portal for any applicable services. This is required by CMS and cannot be completed via website agreement alone.

We require at least 24 hours notice to cancel or reschedule an appointment.

Cancellations with less than 24 hours notice, or failure to attend without notice, may result in a cancellation fee. This fee is the client's responsibility and is not billable to insurance.

Repeated no-shows may result in discharge from the practice.

If you are more than 15 minutes late to your scheduled appointment, we may need to reschedule. The session will still be counted toward the cancellation policy if we are unable to provide the full service.

We accept major credit cards, debit cards, HSA/FSA cards, and other methods as displayed at checkout.

Payment for self-pay services is collected at time of booking or at time of service.

If you have a concern about a charge, please contact us within 30 days of the statement date at info@optimalnutritionexperts.com or via our contact form at onenutrition.us/contact.

We will review and respond within 5 business days.

Under the No Surprises Act, you have the right to receive a Good Faith Estimate of the expected cost of services before your appointment.

If you are uninsured or choosing to self-pay, contact us to request your Good Faith Estimate prior to your first appointment.

If your actual bill exceeds the Good Faith Estimate by $400 or more, you may dispute the bill.

By checking the confirmation box during booking, you confirm that you have read, understood, and agree to this Financial and Practice Policy Agreement.

This electronic agreement is legally binding under the E-SIGN Act.